How, What and Why
Extracted Sample Pages
Note that these are simply random selections from the 35 foils
The Service Level Agreement Training Presentation is detailed and comprehensive. It will introduce you to the issues and give essential advice on content.
IPR is one of many topics covered:
PURCHASE & DOWNLOAD
The SLA ToolKit can be purchased online via a secure server and downloaded. It also includes materials to help you build your own service level agreement, including template and guide.
For more information visit the
Service Level Agreement Website.
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