What Price Should You Pay - Help Desk Software
The helpdesk market has had it too good for too long and taken advantage of this.
Don’t assume that cheaper is nastier in today’s helpdesk market place.
You don’t pay for the number of visitors to your web site so why pay for the number of users who log calls into your helpdesk.
Don’t pay for expensive consultancy – if you can’t install it you probably wont fully use it.
Remember even in the browser software market time = more functionality so pick one with a proven track record.
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